REFUND POLICY

At OGPD, we are committed to ensuring a seamless and rewarding experience for our esteemed delegates at our conferences. However, we recognize that certain situations may require a refund. This policy outlines the guidelines and conditions for refund requests related to conference registrations made through our online platform.

Important: All approved refunds will be provided in the form of OGPD Credit Vouchers (OCVs), which can be redeemed for future OGPD conferences or events only.

Refund Eligibility:

Refunds are not available for Fully Funded Delegates, as application fee paid under Fully Funded category is non-refundable and non-transferable.

Self-Funded Delegates and Direct Summit Entrance Delegates may be eligible for an OGPD Credit Voucher under the following conditions:

• The full conference fee has been paid in full upfront (not installments).
• A written refund request is submitted via email to info@theogpd.org at least 45 days before the conference start date.

OGPD Credit Voucher (OCV) Details:

• To obtain an OCV, email our registration team at info@theogpd.org
• OCVs are valid for one year from the date of issuance.
• OCVs can only be used for OGPD-organized conferences.

Cancellation Fees:

If the delegate opt for an installment plan to pay registration amount, and only the first installment of the conference fee has been paid by the delegate, the first installment will be retained as a cancellation fee, and no OCV will be issued.

Cancellation fees for Self-Funded Delegates and Direct Entrance Delegates requesting an OCV via email are as follows:

• 45 days prior to conference: no cancellation fee and full balance refunded as OGPD Credit Voucher (OCV).
• Between 45 and 30 days prior to the conference: 25% cancellation fee, remaining balance refunded as OCV.
• Between 30 and 15 days prior to the conference: 50% cancellation fee, remaining balance refunded as OCV.
• Between 14 and 0 days prior to the conference (or no-show): 100% cancellation fee, no refund.

Refund Request Process:

To request an OGPD Credit Voucher, please send an email to info@theogpd.org with the subject line: “Refund Request – [Conference Name]”.

Email should include Your full name, Order number, Reason for refund request, Supporting documentation (if applicable).

OGPD Credit Voucher (OCV) Terms & Conditions:

• Redemption Period: Valid for 1 year from the date of issuance.
• Non-Transferable: Only usable by the original recipient.
• No Cash Value: Cannot be redeemed for cash.
• Partial Redemption: Any remaining balance after using the OCV will be carried forward for future use.
• Usage Limitation: Only applicable for OGPD conference registrations.

Special Circumstances:

In the event of unforeseen circumstances, we reserve the right to modify, postpone, cancel, or change speakers, topics, dates, times, and locations without liability. We will update any changes on our website or social media.

In the case of unforeseen events beyond our control (force majeure events like natural disasters or acts of terrorism), OGPD reserves the right to review refund requests on a case-by-case basis.

Travel Reimbursement Policy (Fully Funded Delegates):

Fully Funded Delegates who attend the entire conference will receive a form to complete for travel reimbursement. The form will request basic information and bank account details. Reimbursement processing can take 4-8 weeks after receiving the completed form.

Invitation Only Category:

The registration fee for the Invitation Letter is non-refundable and non-transferable. Securing a visa is solely the delegate’s responsibility. The institute will only provide an invitation letter for visa assistance purposes.

Policy Amendments:

OGPD reserves the right to amend this refund policy at any time. Any changes will be communicated through the official OGPD website.By registering for an OGPD conference, you acknowledge and agree to the terms of this refund policy.

Thank you for your understanding and cooperation.